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Frequently asked questions
General Event Information
Ticket Information
Networking & Sponsorship
Accommodations & Logistics
FRONTSTEPS Forward is an exclusive, invitation-only event for top executives and decision-makers in community management, focused on high-impact networking, industry insights, and premium experiences in an intimate setting.
The event will be held from April 12th -14th, 2027, at The Conrad Nashville in Tennessee
FRONTSTEPS Forward is designed to prioritize quality connections over quantity, giving attendees a curated, intentional experience with direct access to industry leaders and decision-makers.
The dress code is business casual. We encourage attendees to dress in a way that is professional yet comfortable.
Early Bird: $749 Now through Nov 30General Admission Ticket: $999Team rates (4+): Buy 3 full price tickets get any additional ticket 50% off
Full Conference AccessAll sessions on April 13 and April 14Keynotes, panels, and breakout experiencesInteractive programming and leadership development contentDirect Access to the FRONTSTEPS TeamOne-on-one demo sessionsSmall group product walkthroughsCustomer success strategy conversationsMeaningful time with senior leadershipSignature EventsWelcome Reception – April 12Night Two Dinner – April 13Client Appreciation Party – April 14Curated Culinary ExperienceBreakfast and lunch on April 13 + 14Airport TransportationTransportation to/from Nashville AirportShuttle service on April 12 (arrival)Shuttle service on April 15 (departure)Must be reserved in advance, form to comeVIP MerchPremium event gifting exclusive to attendeesDedicated Concierge SupportFull Adelska concierge team onsiteAssistance with scheduling, questions, or travel coordinationHigh-touch support throughout the entire experience
Networking opportunities are woven throughout the event, with both structured and informal settings, including the Welcome Receptions, sponsor hosted events, and the Customer Appreciation Party.
If you're interested in learning more about Sponsorships for 2027 please contact Emily Armes: emily@adelska.com
Attendees will receive a discounted room rate at the Conrad Nashville starting at $369 per night, plus applicable taxes and fees. If you have any questions or need assistance with booking, please feel free to contact the Adelska team at Emily@adelska.com or (812) 396-8518.If you want to book outside of the event dates, you’ll have to either contact The Conrad directly or the Adelska team as the group rate is subject to best availability.Please note: When you reserve your room during conference registration, your room will be held, with full payment due at check-in.
The nearest major airport is Nashville International Airport. Airport transportation will be provided on April 12 + 15. A reservation form will be available soon.
At the time of room booking during conference registration, they are simply holding the room and full payment is due at check in.
During registration, attendees may add a guest pass for $325. This pass includes full access to The Conrad's amenities and admission to both the Welcome Reception on Monday and the Client Appreciation Party on Wednesday.
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