Innovation & Technology

Connected Communities: Tech and Finance That Works Together

Most associations are juggling disconnected tools, manual processes, and uncertainty around long-term financial health. When your technology platform and your banking/reserve partners work in sync, everything gets clearer—and easier.

In this session, SouthState Bank, HOA Invest, and FRONTSTEP will break down how an integrated ecosystem supports smarter operations across payments, accounting, and resident engagement while also strengthening reserve planning and long-term financial strategy. Learn how unified data, modern banking tools, and transparent reserve investment options come together to save time, reduce risk, and help communities plan confidently for the future.

The New Threat Landscape: How to Protect Your Community in 2026

Cyberattacks. Physical security breaches. Operational disruptions. The threats facing communities are evolving fast and the stakes are higher than ever. This session unpacks the top risks CAMs and boards must understand in 2026, from data security to on site access control. Learn how to protect your homeowners, staff, and operations with the latest tools, processes, and protocols built for modern communities.

Powered Up: How AI Is Rewiring the Future of Community Management

Rise and plug in. This is the future, fully charged. As the final day begins, we are unlocking what comes next: community managers empowered by automation, insight, and scale. David Bradley and Lucas Greenberg bring the energy with a firsthand look at how AI is transforming the CAM role with real stories, dramatic gains, and a smarter, more scalable model for the modern portfolio. Start your day where the industry is headed: forward.

Future Ready Communities: Scaling Leadership and Technology

Community management is evolving and success depends on your ability to evolve with it. In this panel, hear from CAM leaders, tech innovators, and operational experts as they unpack the real challenges of scaling teams, adopting new tools, and staying resilient through constant change. You will walk away with proven strategies to grow your portfolio, lead your team through disruption, and deliver a best in class homeowner experience.

Tech Stack Makeover: Smarter Systems, Less Stress

Feeling overwhelmed by a patchwork of platforms? You are not alone. In this FRONTSTEPS led session, see how integrated systems can eliminate burnout and bring your tech into alignment. Through real examples and live product demos, discover how community managers are reclaiming their time, improving workflows, and delighting residents.

Operations & Compliance

Legislative and Regulatory Update: What CAMs Need to Know for 2026

Join industry leader Dawn Bauman for a comprehensive briefing on the legislative and regulatory changes shaping community management in 2026 and beyond. From federal policies to emerging state level trends, this session provides actionable insight into compliance, risk mitigation, and how to best prepare your communities for what is ahead.

Borrowed Brilliance: Lessons in Service and Scalability from Other Industries

The HOA world is unique but it is not alone. Industries like tech, retail, and logistics have reinvented how they serve people at scale. This session explores service models, tech stacks, and leadership frameworks from outside the HOA space that could unlock smarter, more human centered ways of working. Walk away with fresh ideas and a renewed sense of what is possible.

Managing Up: Building a Board Relations Playbook That Works

There is no one size fits all approach to boards, but there are tools and techniques that work. In this candid session, top CAM professionals break down the templates, scripts, meeting prep strategies, and escalation protocols that help keep boards focused rather than fiery. You will leave with actionable takeaways to create or refine your own board relations playbook.

Payments and Cash Flow Optimization: Smarter Systems, Stronger Communities

When dues are late and payables pile up, even great communities suffer. In this sponsor supported session, Check Alt and Centennial Bank walk through strategies for improving your financial workflows, from automated AP systems to better reserve planning. Learn how CAMs and boards are optimizing cash flow, minimizing risk, and freeing up time with tech forward tools.

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Community Experience

Leading the Charge: Vision, Innovation, and the Future of Community Management

Community management is evolving fast and visionary leadership is no longer optional. It is essential. Join the CEO of FRONTSTEPS, Matt DeWolf, as he explores what it takes to lead unapologetically in times of rapid transformation. This keynote highlights how innovation, operational discipline, resident experience, and future ready strategy are converging to redefine excellence.

In this session, we will also invite strategic partners SmartStreet, AvidXchange, EdenRed, and TechCollect to share how their solutions are driving change across the pillars of compliance, automation, engagement, and intelligent technology. Together, we will examine how bold thinking and fearless execution are reshaping the role of management companies and empowering communities to thrive.

Unfiltered and Unstoppable: A Leadership AMA on What’s Next

Powerhouse leadership. Unmatched innovation. Relentless ambition. This AMA session pulls back the curtain on FRONTSTEPS’ industry-shaping vision, as the executive team shares how they’re not just responding to change, they’re driving it. From platform evolution to bold strategic bets, this is your chance to engage with the leadership team setting the pace for the entire industry. Ready to get ahead? Start here.

Peer Exchange: What Is Working and What Is Next

This is not a lecture. It is a conversation. In this structured roundtable session, facilitators will guide groups through the most pressing topics in community management, including homeowner engagement, board relations, time saving tech, and more. Bring your wins, challenges, and the things you are still figuring out. Collaborate with peers, trade insights, and leave with new strategies to test in your communities.

Hospitality Meets HOA: Elevating Service Through Systems and Mindset

The most memorable hospitality experiences are built on thoughtful systems and the same is true for community living. This panel features voices from across the industry, including Alliance Association Bank, to explore how intentional design, modern financial tools, and responsive service culture can transform resident satisfaction. Learn what it takes to move from transactional to exceptional in your community experience model.

Leadership & Future Trends

Women in Tech: Real Stories, Real Growth, Real Impact

This is more than a panel. It’s a conversation about what it really takes to thrive as a woman in the tech sector. Join a diverse group of professionals as they talk candidly about their career journeys, the mentors who made a difference, the roadblocks they’ve faced, and the systems they’re helping to change. Walk away with tools to support equity and innovation in your own organization.

Leading the Charge: Vision, Innovation, and the Future of Community Management

Community management is evolving fast and visionary leadership is no longer optional. It is essential. Join the CEO of FRONTSTEPS, Matt DeWolf, as he explores what it takes to lead unapologetically in times of rapid transformation. This keynote highlights how innovation, operational discipline, resident experience, and future ready strategy are converging to redefine excellence.

In this session, we will also invite strategic partners SmartStreet, AvidXchange, EdenRed, and TechCollect to share how their solutions are driving change across the pillars of compliance, automation, engagement, and intelligent technology. Together, we will examine how bold thinking and fearless execution are reshaping the role of management companies and empowering communities to thrive.

FRONTSTEPS Roadmap and Leadership AMA

Unfiltered and Unstoppable: A Leadership AMA on What’s Next

Ask Us Anything: Vision, Roadmap, and the Future of FRONTSTEPS

Powerhouse leadership. Unmatched innovation. Relentless ambition. This AMA session pulls back the curtain on the FRONTSTEPS vision as the executive team shares how they are not just responding to change, they are driving it. From platform evolution to bold strategic bets, this is your chance to engage with the leaders setting the pace for the entire industry.